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Privacy Policy

Thank you for visiting our website. Protecting your privacy is very important to us. We hope the following statement will help you understand how we use and safeguard the personal information you provide to us on our site.

Information Collection, Use, and Sharing
Surtec, Inc. is the sole owner of the information collected on this site. We may ask you to provide personal information when you place an order or contact us. We collect information that you voluntarily give us by filling out our site’s e-mail form or otherwise directly contact us. This information includes company name, contact individual’s name, address, email address, credit card number, any other information needed to process your order, and any other information you choose to provide to us.

Our site is located on a secure socket layer (SSL) network with 128bit encryption so all personal data is kept safe. In addition, all credit card and billing information is handled by Cynergy's secure online payment infrastructure.

In addition we also collect information on your IP address, browser type, and Refer URL data. We use this data to prevent hacking attempts, help us know what web browsers people are using, and find out where our visitors are coming from so that we can improve our marketing.

Only your order data, billing, shipping, and order contents data is stored on our server. This information is encrypted using a secure socket layer before it is transmitted over a web server. We do not store your credit card data.

We will use your information to respond to you regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request (e.g. to ship an order, process credit card payments, or compute and pay related sales tax), as needed to provide records to any successor to our business, or in compliance with the requirements of the law. We may also use your information when we determine that it is necessary in order to take precautions against liability, to collect debts you owe us, to investigate and defend ourselves against third-party claims or allegations, to protect the security or integrity of this website, and to protect the rights, property or safety of Surtec, Inc., its customers or any other person. We, or our corporate affiliates, may use your information to contact you regarding products or offers we think you might be interested in. If you do not wish to receive such offers, please contact Surtec’s Customer Service, 1880 N. MacArthur Drive, Tracy, California  95376-2841, or you may simply opt out of any unwanted electronic transmissions at any time.

Your Access and Control of Information
You can do the following at any time by contacting Surtec’s Customer Service, 1880 N. MacArthur Drive, Tracy, California 95376-2841, inquire as to what data we have about you,  change or correct any data, opt out of receiving offers or information from Surtec.

All information e-mailed to Surtec, Inc. from our website will be secured on company computers with reasonable care using security and antivirus programs standard to the industry.

We protect your information offline. Only employees or vendors who need the information to perform a specific job (for example, billing or customer service) are granted access to your information. Our employees are all obligated to follow this privacy policy’s terms. Employees who violate our privacy policies are subject to disciplinary action, up to and including termination.

This website may contain links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.

Last Revised: August 11, 2010

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Surtec, Inc.
1880 N. MacArthur Drive • Tracy, CA 95376
Main: 209 820-3700 • Fax: 209 820-3793
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